EFFECTIVE FROM: 9th June 2025
LAST UPDATED: 9th June 2025
Welcome to www.aavo.app (hereinafter referred to as the "Website/App"). The terms "we," "our," "ours," and "us" used below refer to AAVO, and the terms "you," "your," and "yours" refer to the user. By mere use of the Website/App, you are contracting with Us and these Terms including the policies, represent a binding contract between You and Us. The domain name www.aavo.app (hereinafter referred to as "Website/App") is owned by Sharv Auto Tech Solutions Pvt Ltd, a company incorporated under the Companies Act, 2013 with its registered office at SPTBI, Bhavan Campus, Munshi Nagar, Andheri West, Mumbai 400058.
AAVO provides its services to you subject to the notices, terms, and conditions set forth in this agreement (hereinafter referred to as the "Terms"). In addition, when you use any of our services, you will be subject to the rules, guidelines, policies, terms, conditions and documents applicable to such service, and they are incorporated into these Terms by this reference. These Terms are formulated in accordance with the Information Technology Act, 2000 read with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021.
Therefore, you should read these Terms carefully before you start to use the Services. We retain the right to deny access to anyone who violates any of these Terms.
ACCESSING, BROWSING OR OTHERWISE USING THIS WEBSITE INDICATES YOUR AGREEMENT TO THESE TERMS, SO YOU ARE ADVISED TO READ THIS AGREEMENT CAREFULLY BEFORE PROCEEDING.
1.1. You are eligible to register on this site only if you are an adult (subject to the Indian Contract Act, 1872), and if you are a minor accessing our website/App, then we consider that a legal guardian guides you.
1.2. By registering on this site, you warrant that you fully understand and agree to the terms of our policy. You comply with the responsibilities for maintaining the confidentiality of your account and password, and you shall be responsible for all activities under your account and password. You further comply with providing correct and valid information in any manner. If any suspicion arises regarding the information you provided being incorrect or invalid, we reserve the right to suspend or terminate your access to our website.
1.3. Creating an account enhances your experience by enabling features such as personalized recommendations, and faster checkouts for future purposes. We do not offer guest checkout options.
1.4. You may not authorize third parties to access any accounts that you have created on the Website/App. You are responsible for all activity that occurs under the accounts you have created on the Website.
2.1 AAVO features three primary categories of events:
2.2 AAVO facilitates the discovery and recommendation of events through community-sourced content and public platform data aggregation. While we may review content for appropriateness, AAVO does not organize, manage, or take responsibility for third-party events or their outcomes.
2.3 In curating recommendations, AAVO may aggregate publicly available data from third-party platforms. We do not claim ownership over such sourced content and strive to respect intellectual property and applicable platform terms.
2.4 Users recommending events are solely responsible for their accuracy and legality. AAVO assumes no liability for the planning, safety, conduct, or cancellation of any recommended or attended events.
3.1 If you are an event organizer or host using AAVO, you agree to the following:
4.1 For certain organizer-hosted events, AAVO may facilitate ticketing and collect payments directly on behalf of the event organizer. In such cases, AAVO acts solely as a payment collection intermediary and does not assume any responsibility for the organization, execution, or outcome of the event. All responsibilities for refunds, cancellations, or disputes related to the event remain with the organizer.
4.2 Payments for ticketed events or premium features may be facilitated through third-party payment gateways. AAVO does not store sensitive payment information.
4.3 Payment confirmations, failed transactions, or refund requests are subject to the respective policies of the third-party payment providers. AAVO is not responsible for banking fees, gateway errors, or payment delays caused by such providers.
5.1 'User Content' will include (but is not limited to) images, photos, reviews, audio, videos, text, or other forms of data. You retain ownership of the content (including posts, photos, videos, reviews, and recommendations) that you upload or share on the Platform ("User Content"). However, by sharing content, you grant AAVO a worldwide, royalty-free, non-exclusive, transferable, sublicensable license to use, store, display, reproduce, distribute, modify, create derivative works from, and publicly perform or display such content for purposes including but not limited to operating, improving, and promoting the Platform.
5.2 AAVO may analyze your content and associated metadata to personalize your experience, enhance recommendations, improve user engagement, and deliver targeted advertising. This license remains in effect even after you delete your account, to the extent your content has been shared, archived, or included in aggregated datasets.
5.3 You confirm that you have the necessary rights and permissions to share the content you post and that such content does not infringe any intellectual property or personal rights of third parties.
5.4 You can remove your content by deleting it, however in certain circumstances User Content may not be completely removed, and copies of User Content may continue to exist on the Website/App. We are not responsible or liable for the removal or deletion of (or failure to remove or delete) any of User Content.
5.5 We do not endorse or control the User Content transmitted or posted on the Website/App and therefore, accuracy, integrity or quality of User Content is not guaranteed by us. You understand that by using the Website/App, you may be exposed to User Content that is offensive, indecent or objectionable to you. Under no circumstances we will be liable in any manner whatsoever for any User Content, including without limitation, for any errors or omissions in any User Content, or for any loss or damage of any kind incurred by you as a result of the use of any User Content. You hereby waive all rights to any claims against us for any alleged or actual infringements of any proprietary rights, rights of privacy and publicity, moral rights, and rights of attribution in connection with User Content.
5.6 You hereby acknowledge that we have the right, but not the obligation, in our sole discretion to refuse to post or to remove any User Content and further reserves the right to change, condense, or delete any User Content. You agree not to provide User Content that is defamatory, grossly harmful, blasphemous, paedophilic, invasive of another's privacy, ethnically objectionable, disparaging, relating or encouraging money laundering, gambling, libellous, hateful, racist, violent, obscene, pornographic, unlawful or otherwise offensive, as determined by us in our sole discretion, whether or not such material is protected by law. We may, but shall not be obliged to review, monitor or remove User Content, at our sole discretion and at any time and for any reason, without notice to you.
6.1. Website/App or any portion thereof (including but not limited to any copyrighted material, trademarks, or other proprietary information) may not be reproduced, duplicated, copied, sold, resold, visited, distributed or otherwise exploited for any commercial purpose without our express written consent.
6.2. We hold the right to terminate your account anytime, without notice, from accessing our Website/App.
7.1 All the material and content available on this site, including images, illustrations, digital downloads, data compilations and software, graphics, button icons, text, logo, photographs, sounds, music, videos, and other related materials, are owned by AAVO. It is prohibited to copy, reproduce, republish, upload, download, post, transmit, translate, modify, or distribute any parts of the Website/App and its content, in any manner, without our consent. If you use this material with our prior written consent, apart from personal, non-commercial purposes, it shall be considered copyright infringement. You shall be liable for a penalty in any manner if you fail to comply with this rule and misuse the available material.
8.1. The Platform is provided on an "as is" and "as available" basis. AAVO and its affiliates, licensors, and partners make no express or implied warranties regarding the accuracy, reliability, or availability of the Platform or its content, including but not limited to fitness for a particular purpose, non-infringement, or uninterrupted access.
8.2. To the fullest extent permitted by law, AAVO disclaims all responsibility or liability for: (a) event outcomes, cancellations, or disputes, including those related to third-party listings, user-recommended links, or organizer-hosted events (b) delays, outages, errors, or platform bugs; (c) loss, corruption, or unauthorized access to data; (d) inaccuracies in content, recommendations, or event details; (e) damages caused by third-party links, embedded content, or external event platforms.
8.3. AAVO is not liable for any indirect, incidental, special, or consequential damages (including loss of profits or data) resulting from your use of the Platform, even if advised of the possibility. In any event, AAVO's maximum liability shall not exceed the total amount paid by you for services in the 12 months preceding the claim.
8.4. You agree that any claim related to the Platform must be brought within one (1) year after the cause of action arises. Your sole remedy for dissatisfaction is to stop using the Platform.
9.1 We utilize predictive algorithms powered by Artificial Intelligence (AI) to enhance user experience, including personalized event recommendations, location-aware content delivery, and interaction suggestions. These algorithms analyze user behavior, preferences, and engagement data to provide more relevant suggestions or services.
9.2 In compliance with the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, we ensure that the use of predictive algorithms is transparent, and we disclose the nature of automated decisions to users. Where applicable, users are provided the ability to adjust preferences or opt out of certain AI-driven personalization features.
9.3 By using the Platform, you consent to the processing of your data for AI-based personalization. You retain control over your data and may request its modification or deletion. In the case of any decision made solely through automated processing that significantly impacts you, you may contest the decision and request human intervention.
9.4 We are committed to protecting your privacy. All data processed for predictive analytics is handled in accordance with applicable laws including the Digital Personal Data Protection Act (DPDPA) and the Information Technology Act, 2000. Our AI models are subject to periodic audits to ensure compliance and to minimize bias.
9.5 AAVO assumes full responsibility for the ethical and lawful use of AI systems. Any concerns regarding algorithmic processing may be raised with our designated Grievance Officer.
9.6 We follow ethical AI practices and ensure fairness, transparency, and data security in every instance of algorithmic processing. Your personal data is only used to improve your experience in accordance with this policy and our Privacy Policy.
10.1 If you are an event organizer, you agree to:
10.2 AAVO enables users to discover who else is attending events, connect with like-minded individuals, and interact before or during events. While we encourage social engagement, your safety is your own responsibility. AAVO does not vet or verify the identity of users and is not liable for interactions, misconduct, or disputes between users. Users agree to exercise caution when communicating with others on or through the Platform. We strongly advise against sharing sensitive personal information or meeting users in private settings without taking appropriate precautions.
11.1 AAVO reserves the right to display advertisements across the Platform, including within event feeds, recommendation modules, and user dashboards. These may promote events, services, or products offered by AAVO or third parties. We may also send promotional content, advertisements, and other marketing communications to users via in-app notifications, email, SMS, or through our marketing and distribution partners. These communications may include recommendations, partner offers, event promotions, or sponsored content. While we aim to deliver relevant and respectful advertising that complements user experience, we do not guarantee the accuracy, reliability, or completeness of third-party advertisements. AAVO assumes no responsibility for any loss or damage arising from reliance on such content. Display or transmission of any third-party advertisement does not constitute endorsement or warranty by AAVO. Users are encouraged to exercise discretion when engaging with any advertised content or external offer.
11.2 While we aim for accurate ad content, AAVO does not guarantee the correctness or reliability of advertisements. We are not responsible for errors, omissions, or any reliance placed on ad content.
11.3 Inclusion of third-party ads does not constitute endorsement. Users are encouraged to independently verify any third-party offering before engaging.
12.1. The Platform may contain links to third-party websites or services. AAVO does not control and is not responsible for the content or privacy practices of these sites.
12.2. Accessing any third-party site is at your own risk. We disclaim any responsibility for damages or issues arising from third-party content or services.
12.3. Any concerns related to third-party services or products must be directed to the respective provider.
13.1. Users are prohibited from compromising the security of the Platform. This includes but is not limited to:
13.2. Violations may result in suspension, legal action, or criminal liability. AAVO reserves the right to monitor, investigate, and respond appropriately to any suspected breach of security.
14.1 By using the Platform, you agree to AAVO's Privacy Policy. The Privacy Policy explains how your data is collected, processed, and protected. Continued use of the Platform indicates consent to these practices.
15.1 These Terms remain in effect unless terminated by either you or AAVO.
15.2 We may suspend or terminate your access at any time without notice if we believe you have violated our Terms.
15.3 You may terminate your use of the Platform by notifying us. Termination does not relieve you of obligations accrued before termination.
15.4 Upon termination, you must delete any content or materials downloaded from the Platform. Any pending transactions or unresolved disputes must still be honored.
16.1 You agree to indemnify and hold harmless AAVO, its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, and legal costs arising out of your breach of these Terms or your violation of any rights of a third party.
16.2 AAVO shall not be held liable for any failure or delay in performance of its obligations due to events beyond its reasonable control, including but not limited to natural disasters, acts of God, fire, flood, war, terrorism, strikes, pandemics, government restrictions, internet outages, or third-party service disruptions. Such events shall not be deemed a breach of these Terms, and AAVO's obligations shall be suspended for the duration of the force majeure event.
17.1 These Terms are governed by the laws of India. Any disputes arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in Mumbai, Maharashtra.
18.1 These Terms constitute the full agreement between you and AAVO regarding the use of the Platform, superseding any prior agreements.
18.2 If any provision of these Terms is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of the remaining provisions. No waiver by AAVO of any breach or default shall be deemed a waiver of any preceding or subsequent breach or default.
19.1 We may revise these Terms periodically. Continued use of the Platform after changes are posted constitutes acceptance of the updated Terms. Please review them regularly.
20.1. By using AAVO, you agree to comply with these Terms. We reserve the right to enforce these Terms at our discretion.
20.2. We may update, change, or modify these Terms at any time without prior notice.
21.1 The Grievance Officer can be contacted for any complaints, concerns, or disputes relating to content, privacy, or platform misuse. All grievances will be addressed within 30 days of receipt.
Grievance Officer:
Contact: connect@aavo.app
Phone: +918591183550